As our customers' first point of contact, you'll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. Apple hiring Apple Technical Support Advisor in Raleigh ... Pros. At Home Advisors are able to help Apple customers via phone or chat, depending on the issue. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. How to Work from Home for Apple in 2022 - ivetriedthat 137 reviews from Apple employees about working as a Technical Support Advisor at Apple. Apple Technical Support Advisor - Sacramento, CA - Spanish ... Decision Support Data Scientist. Cons. The average additional cash compensation for a Apple Technical Support Advisor in the Houston, TX Area is $8,783, with a range from $894 - $86,340. I use probing skills (acknowledge, align, assurance) to identify the root of their issues and detailed troubleshooting to help resolve. no work pressure and support team leaders and smiling management at all times. As an Apple Technical Support Advisor you will be providing technical support for our customers and your passion for outstanding customer service will be put to the test when you join our fast evolving organisation. Apple has always done things differently, including customer support. for AppleCare customers. Technical Customer Support (German) (Former Employee) - Cork - 6 December 2019. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Base pay range $31,000.00/yr . App Store, iTunes Store, and Apple Books billing and help Contact Apple Support. IT Support Desk Engineer Milwaukee, WI Easy Apply 30d+ 30+ days ago. Share Product Manager, Conversational Support. Job Description. A job as an Apple At Home Advisor is an opportunity to use your knowledge of Apple products and services to help others. Weekly Hours: 40 Hours. Average Apple Technical Support Advisor yearly pay in the United States is approximately $37,784, which is 7% below the national average. This position is located on site at the Apple campus in Sacramento, CA. SPS Technical Support Advisor - Italian Speaking Apple Cork, County Cork, Ireland Just now Be among the first 25 applicants Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. Posted: (1 days ago) 78 Apple Technical Support Advisor jobs. Together we shape the future of the customer experience. They're curious investigators, technical problem solvers and good listeners. Assistant Store Manager Company Name. However, the work culture is very tight. As an Apple Support Advisor, you'll be supporting many of our . Find your next job near you & 1-Click Apply! See which role best matches your experience. 15 Essential Technical Support Advisor Skills For Your Resume And Career. Working for Apple as an at home technical advisor in the college program started as a dream. Singapore. Jobs at Apple Technical Support positions. Summary Apple has always done things differently, including customer support. Learn about Apple culture, salaries, benefits, work-life balance, management, job security, and more. AppleCare products provide additional hardware service options and expert technical support from Apple. Apple Technical Support Advisor Jobs | Glassdoor. Basically it is a customer support position that operates through online chat. Beware of counterfeit parts. 166 reviews from Apple employees about working as a Technical Support Advisor at Apple. Apple Technical Support Advisor (Former Employee) - Remote - June 21, 2021. Salaries estimates are based on 9 salaries submitted anonymously to Glassdoor by an Apple Technical Support Advisor employees. 307 reviews from Apple employees about working as a Technical Support at Apple. Don't believe the lies. Browse 174,573 CUSTOMER SUPPORT ADVISOR Jobs ($26K-$52K) hiring now from companies with openings. As an Apple Support Advisor, you'll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. Support and Service. Ability to travel as needed.… Technology Resource Advisors, Inc. Weekly Hours: 40 Hours. Role Number: 200308831. Apple Retail Technical Support Roles. As an AppleCare Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. 16 days ago. Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges Description We expect everything from an Advisor that our customers do. This estimate is based upon 7 Apple Technical Support Advisor salary report(s) provided by employees or estimated based upon statistical methods. As the main point of contact, you'll be a liaison between our clients and our web design team, as we build them beautiful, professional, and responsive websites. From your own home, you'll be their human connection to Apple: friendly, thoughtful, and real. Are you? For years, Apple has been recognised as offering the best customer support in the industry, and there are thousands of reasons why: our customer service advisors. Resolved customer's issues in a clear , courteous , and straightforward manner. As an Apple Technical Support Advisor, you'll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. When people contact us for help, an At Home Advisor is often the one who responds. Technical Support Advisor Apple Jan 2021 - Present 1 year 1 month. But after 2.5 years of being on the phones helping customers in a technical support role, I got extremely burnt out. The Apple Media Products Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. an Advisor that our customers do. Apple Technical Support Advisor. Apple gives amazing benefits like an employee assistance program and leave for instances like this but I knew it was already too late. My seniors, managers and trainers were approachable and willing to guide us. Imagine what you could do here. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. Apple Cash and person to person payments 1-877-233-8552 As an Apple Support Advisor, you'll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. Apple Technical Support Advisor (Current Employee) - North Lauderdale, FL - 6 October 2020 The job pays well but your job is never secure because they will fire you in a heartbeat for any reason, Management has favoritism and if your not one of the favs you're missing OT opportunities, or getting help seems impossible when on a call. I worked 2nd shift and those hours didn't suite my lifestyle (2pm-11pm). 185 apple technical support advisor Jobs SureClinical Solutions Consultant (Remote) Remote Easy Apply 30d+ Bachelor's degree or equivalent in computer science, sciences or technology, or related field; advanced degree preferred. We expect everything from an Advisor that our customers do and we want Apple to be a reflection of the world around us. Learn about AppleCare plans. We expect everything from an Advisor that our customers do. AppleCare Customer Support 11/2015 to Current Company Name. Provided technical phone support for iOS products (iPhone, iPad, etc.) 14 open jobs for Apple technical support advisor. As an Apple At Home Advisor, your main duty is to provide answers and resolutions to customer issues within a single live chat or phone call to AppleCare. Enhanced customer satisfaction by obtaining a 100% Advisor Customer Satisfaction score in FY2021. Get the right Apple technical support advisor job with company ratings & salaries. They work with your schedule and even as part-time you still get all benefits which are GREAT by the way. Including yourself. There was also mandatory overtime sometimes but the pay rate was good starting at 15.00. Online Support Create the online experiences that deliver Apple support to customers throughout the world. a normal day is just taking calls and . Learn about Apple culture, salaries, benefits, work-life balance, management, job security, and more. You'll be well prepared, thanks . As an Apple Support Advisor, you'll share your love for technology with others. I use probing skills to identify the root cause of their issues and detailed troubleshooting to help resolve the issues. Join to Connect . Support Specialist - Tier 2. Salaries estimates are based on 474 salaries submitted anonymously to Glassdoor by Apple Technical Support Advisor employees in the Houston, TX Area. Here's your opportunity to do significant work by providing extraordinary support to customers and to commit to making Apple an iconic technology company. Search Apple technical support advisor jobs. Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges Description We expect everything from an Advisor that our customers do. Posted: (12 days ago) Apple Technical Support Advisor (Current Employee) - North Lauderdale, FL - October 6, 2020 The job pays well but your job is never secure because they will fire you in a heartbeat for any reason, Management has favoritism and if your not one of the favs you're missing OT opportunities, or getting help seems impossible . At the end of the day, it is customer service, and no matter where you go customers can be a pain. Technical Support Advisor salaries at Apple can range from $40,576 - $50,693 per year. Apple Support Customer Relations Advisor - Cantonese & Mandarin. Business Outlook. + Experience supporting customers via phone, e-mail, chat, and/or in person. As our customers' first point of contact, you are the friendly voice of Apple, providing outstanding customer service, troubleshooting, and technical support. This range is not provided by Apple — it is based on 4 Linkedin member-reported salaries for Technical Support Advisor at Apple in Austin, Texas, United States. Find a team and begin your own story here. You'll answer questions about our products and services, enriching customers' lives by helping them access the wonder they've come to . But after 2.5 years of being on the phones helping customers in a technical support role, I got extremely burnt out. Technical Support Advisor Apple (Former Employee) - Cork - 30 September 2019 The Day you arrive -You have to be on time to pickup the calls -You have to provide a fantastic customer service satisfaction to the customer and also respect the SLA . In this role, you won't be expected to repair hardware. Exceeded Apple's expectations in Teamwork, Innovation, and Results in FY2017 and FY2016. Feb 17, 2021 - Technical Support Advisor (Apple @ Home) in Chicago, IL. 78 Apple Technical Support Advisor jobs. Service and support from Apple experts. A new beginning. + Minimum 2 years professional technical troubleshooting expertise or proven technical ability. Provided best in class customer service: promptly greeted customers, responded to customer concerns and complaints quickly, effectively and courteously; aligned customer needs with GameStop product and benefit solutions, and recommended additional items as appropriate, and ensured every customer is thanked for shopping at GameStop; prioritized customers . Managed call flow and responded to technical support needs of customer's. Installed software , modified , and repaired hardware and resolved technical issues. Role Number: 200303308. Every single day, people do amazing things at Apple. Filter by location to see an Apple Technical Support Advisor salaries in your area. According to Technical Support Advisor resumes that we searched through, Technical Support Advisors are hired the most by Concentrix, Apple, and Cigna. Search job openings, see if they fit - company salaries, reviews, and more posted by Apple employees. Viewed as an escalation point, the candidate should be able to provide prompt, reliable, and accurate information to customers internally and externally also . As an Apple Technical Support Advisor you will be providing technical support for our customers and your passion for outstanding customer service will be put to the test when you join our fast evolving organisation. Accessibility and assistive technology. Technical Specialist: Full-Time or Part-Time. Currently, Concentrix has 3 Technical Support Advisor job openings, while there are 2 at Apple and 2 at Cigna. The Customer Success Onboarding Coordinator is a full time remote or in-office, Monday to Friday, opportunity at Advisor Websites. Find a team and begin your own story here. The job was overall good (apple technical support). 6 days ago. There's new challenges every day which is a good thing. Job Description & How to Apply Below. Technical Support Advisor (Former Employee) - Ang Mo Kio - June 6, 2020 I have gained valuable experience during my time in Apple. Connect with American Sign Language support. Singapore. Job post: Apple Technical Support Advisor - Sacramento, CA - Spanish Language - Sacramento, California - 200213713 | LatPro.com Online Support Create the online experiences that deliver Apple support to customers throughout the world. Breaks would be scheduled and they are very strict In that perspective. AppleCare Technical Support Advisor (Current Employee) - Remote - June 30, 2021 Started working as part of their college program which is great. As our customers' first point of contact, you are the friendly voice of Apple, providing outstanding customer service, troubleshooting, and technical support. Company NameCity, StateAppleCare Technical Support Advisor. Apple Support Business and Education Advisor (Korean & English) Singapore. Base pay range $15.80/hr . Technical Support Advisor Tallahassee, Florida, United States 241 connections. Apple Technical Support Advisor Austin,Texas,United States Support and Service + Minimum 2 years professional technical troubleshooting expertise or proven technical ability + Experience supporting customers via phone, e-mail, chat, and/or in person + Passion for customer service and ownership of the customer experience including comprehensive issue resolution + <br><br><b><i>Able to</i></b . We'll provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. CEO Approval. 191 open jobs for Ios technical support advisor. We expect everything from an Advisor that our customers do. They work with your schedule and even as part-time you still get all benefits which are GREAT by the way. As an Apple Technical Support Advisor, you'll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. 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