We’ve been doing our thing since 2006 and we’ve gone global with offices in Manchester, Burnley, London, Leicester, Paris and Los Angeles. I contacted boohoo customer services to explain and they were helpful and understanding throughout and issued me with a replacement. Prompt service, thank you! GB. I finally have my refund but the whole experience was prolonged. Find out more here. Boohoo has collected 1537 reviews with an average score of 2.26. - Nicole Advertisement. Reply. You can’t disable these. I will certainly shop with boohoo again. We’re always bringing something new with up to 100 new pieces hitting site every day. Anne Han Lai 1 review. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. You'll then receive a full refund as per the policy above. Share. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. However, because they are a British company, they also have Boxing Day sales, during which customers can get up to 75% off. I contacted Boohoo through Facebook messenger and they replied back soon after. Share. Home; Contact To get in touch with us please use one of the relevant email addresses below: Marketing: marketing.comms@boohoo.com. Great after service special thanks to… Great after service special thanks to Husna thank you Useful. Share. You can’t disable these. We use strictly necessary cookies. Reply. Update your cookie settings . Absolutely shocking customer service ..boohoo took money from my account with no order .. that was two weeks ago and still not got my money back all I get are the same emails over and over .. Amanda Bajkasz 1 review. Boohoo.com is growing and so is our customer service team! boohoo accepts Klarna payments so you can pay in three equal instalments with no interest and no fees! How boohoo uses cookies We use cookies that help us provide you with the best possible shopping experience with us. In the meantime, happy shopping! Reply. I had reported this to the Boohoo customer service team and had recieved a response with 24 hours. Top arrived faulty and was helped by the fab Melissa and Linzi - replacement sent out on next day delivery service free of charge. I had an issue with my address and my… I had an issue with my address and my order was sent back to boohoo on the day of delivery. Accept All More Info. Shoppez Shoppe boohoo Shop boohoo Shop boohoo Scopri boohoo Shoppa boohoo Descubrir boohoo Descubrir boohoo FR > FI > ES > DE > IT > NL > NO > SE > USA … Filter by : Filter by: Darlene 1 review. Accept All More Info. If you’re cancelling your contract with us but have already received your order, you’ll need to return the item(s) to us, see how to do this below. The brand hosts smaller sales with big savings of up to 50% throughout the year during minor holidays like Valentine’s Day. 601,147 talking about this. From cool-tone whites to block brights, we've got the everyday skater dresses and party-ready bodycon styles that are perfect for transitioning from day to play. I then sent pictures and again within 24 hours I was sent an email stating that they are sending me another dress at no extra cost to myself. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. Boohoo has a consumer rating of 1.82 stars from 1,005 reviews indicating that most customers are generally dissatisfied with their purchases. I had a terrible time returning items. We tear up tradition and do things the boohoo way, constantly challenging how things have been done in the past. We Are boohoo. Contact Us: Boohoo Customer Service | Boohoo Group . Share. Useful. You've already flagged this Reply from boohoo. Write a review Write a review Reviews 10 Write a review. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. Excellent customer service! Consumers complaining about Boohoo most frequently mention customer service, next day and tracking number problems. Investors: investorrelations@boohoo.com. Thank you both! Our vision is to lead the fashion e-commerce market globally, in a way that delivers for our customers, people, suppliers and stakeholders. Great to hear you enjoy shopping with us here at boohoo, our customer service team are all fab.Any queries drop us a line. Thanks Nagina M your a credit to the company ! Thank you Useful. You've already flagged this Reply from boohoo. Customer Service We Are boohoo, the brand behind the clothes helping you to #DOYOURTHING. Customer service response was instant. Have a brill day. GB. We use strictly necessary cookies. I received a faulty shirt with a rip on the side. You may just be having a browse today. The boohoo resolution representative Gemma E was helpful and courteous throughout. You've already flagged this Reply from boohoo. View our Latest Jobs. Gemma Sever 2 reviews. We are passionate about giving the best customer experience. Great Customer Service Product arrived broken, however Logan replied to my query straight away and organised a new product to be sent ASAP. Hello Doug, thank you for such a lovely review. Eira was very helpful and dealt with problem. They're the only online company I can be certain their clothing will fit me. But Nicole at boohoo support squad was just so friendly and helpful, she made the process so smooth and easy and because of the excellent customer service I will continue to shop at boohoo. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. If your ideal job is not available, get the latest boohoo jobs as soon as they come online straight to your inbox. A true credit to the Boohoo customer service team. Reply. Media: marketing.comms@boohoo.com. They helped me figure out where my package went, and resent my order with rush delivery since I did not receive. Accept All More Info. Very prompt customer service using the WhatsApp option. How boohoo uses cookies We use cookies that help us provide you with the best possible shopping experience with us. You've already flagged this Advertisement. How boohoo uses cookies We use cookies that help us provide you with the best possible shopping experience with us. Boohoo but the customer service from all media platforms is disgusting and will definitely not be ordering again. How boohoo uses cookies We use cookies that help us provide you with the best possible shopping experience with us. One of our customer service agents will be more than happy to look into this for you. Thank you Daniel!! Fermer Schließen Close Close Chiudere Stäng Cerrar Cerrar NORWAY. I love Boohoo and iv only ever had this one problem with an order. How long does it take to process my return? Reply. us.boohoo.com. With its new warehouse space, Boohoo will have the potential to service up to £4bn in sales every year. Useful. I contacted boohoo and they arranged for a refund for me. Vicky 1 review. Update your cookie settings. Reply. Forward2me has an excellent customer service team that you can reach by email, chat or phone to assist you with any issues you may encounter. There are 455 customers that Boohoo, rating them as bad. The Boohoo Group is the fastest growing online fashion retailer covering 9 Brands – boohoo.com, boohooMAN, Nasty Gal, MissPAP, PrettyLittleThing, Karen Millen, Coast, Oasis and Warehouse! How boohoo uses cookies We use cookies that help us provide you with the best possible shopping experience with us. My dress arrived with 2 days. You can’t disable these. We use strictly necessary cookies. Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. I contacted Boohoo and I they responded to me straight away and resolved the matter. Customer service was amazing. boohoo FR boohoo FI boohoo ES boohoo DE boohoo IT boohoo NL boohoo NO boohoo SE boohoo USA boohoo CA boohoo AU boohoo NZ boohoo UK boohoo IE boohoo EU. The situation was handled in a poor way, communication was not professional. For example, they allow us to connect to social networks, display personalised content, as well as analyze and improve the operation of our website. WeAre boohoo. Come hit us up again any time and we'll advise how to return has this varies depending on where you are based. Email us: customerservices@boohoo.com. US. Our global success and growth has been incredible and we want you to join us on our journey, making boohoo a place where everyone wants to shop and be part of. Hi would just like to that I received a quick and fantastic response and great customer service from boohoo through twitter today . One of our customer service agents will be more than happy to look into this for you. Useful. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. us.boohoo.com. We use strictly necessary cookies. I use Boohoo a lot and will continue to do so. Glad to hear you were provided with good customer service, we hope you will shop with us again soon. Thanks so much for taking the time to leave us a fantastic review Aishling!Charles Donna Ca 1 review. I love boohoo I love boohoo! Like most online retailers, boohoo participates in Black Friday and Cyber Monday. Accept All More Info. All I can say is that Boohoo really do look after their customers, probably better than some of your high street retailers. Write a review. How boohoo uses cookies We use cookies that help us provide you with the best possible shopping experience with us. The customer service department is excellent. You've already flagged this Emily Haggerty 3 reviews. Customer service was amazing. This is the process you can follow if you do not live in the UK/Germany/Turkey/Japan and want purchases you make from Boohoo.Com to be shipped to any US … Share. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. View customer reviews of BooHoo.com USA, Inc. Leave a review and share your experience with the BBB and BooHoo.com USA, Inc. You can’t disable these. HELLO SPRING ☀️ Shop the link below ⬇️ How can I track the status of my return? Update your cookie settings. Share. Dresses are the most-wanted wardrobe item for day-to-night dressing. Shop boohoo's range of womens and mens clothing for the latest fashion trends you can totally do your thing in, with 100s of new styles landing every day! We are looking for talented individuals to come and join our energetic Customer Service Team. GB. You've already flagged this Nyree Legnon 1 review. You have the right to cancel your e-gift card within 14 days of your order being placed at your nominated email address for delivery provided that you give Boohoo formal written notice of your intention to cancel by contacting our customer services team at: complaintresolution@boohoo.com, and provided that you have not used the funds on your e-gift card. Very polite friendly customer service… Very polite friendly customer service always helpful thank you to shabz for helping me today much appreciated Useful. Our brands operate along the same principles today as when boohoo was founded in 2006: through a test and repeat model that brings the latest trends and fashion inspiration in a matter of weeks to our customers across the world. I was very satisfied with the result, she was very professional and very friendly. Update your cookie settings. How boohoo uses cookies We use cookies that help us provide you with the best possible shopping experience with us. 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