For Telstra, go to outages.telstra.com.au. Flashing indicates data transmission which normal if browsing the WEB, downloading files or streaming video and audio. You need either a blinking orange light or a blinking green light. Yes the phone plugs into the Optus modem, which is connectd to the NBN box. Check the Power Supply is plugged in and switched on, and is connected to your NBN connection box. Or a steady light (more on that below). A green flashing light indicates that there is activity on the network, while the stable green light suggests that there is not. Your Connection Box is operating on backup battery power. Solved Orange Light On Nbn Ntd Network Termination Device Box Arris Surfboard Sb6183 Docsis 3 0 Cable Modem 600 Mhz Dual How To Fix Troubleshoot Your Internet Connection Part 1 Wait for the upstream and downstream lights to start flashing, then plug in the white box. Shelly Lighting June 28, 2018. If both UPSTREAM and DOWNSTREAM lights are FLASHING and ONLINE light is nbn connection box, you or your service provider will need to provide them. A blinking light on your Ethernet port means something valid is going on, whatever color it is like: Green LED; Orange LED; Red LED; Yellow LED; You dont want that light off if youve plugged a device into your Ethernet port. Ensuring That the NBN Box Has Returned to Operational Status. If its still not powering on (flashing green) try our troubleshooting tips or contact support. Troubleshooting If youve followed the instructions from your service provider but your phone, internet or other broadband connections are still not working, or if you see any red flashing lights on the nbn connection box or Optional Power Supply with Battery Check your connection box is plugged in and turned on. Technician's Assistant: Have you tried unplugging your modem and router, then plugging them back in after 1-2 minutes? Connection light flashing and FTTC device clicks but no DSL or LAN light. If both UPSTREAM and DOWNSTREAM lights are FLASHING but ONLINE light is OFF, there is no connection to the NBN network. There's basically the power light only showing for about 5 seconds, then all lights appear for a second, then disappear. We have the internet. The nbn modem lights are flashing and there is a constant clicking noise. Dwele) 04:04. All the other lights will also be off if when your Connection Box has no power. Charter Arris Modem Lan Light Blinking. Light: Indicator: Meaning: Action: POWER: OFF: This means there is no power to your NBN connection box. A stable or flashing green STATUS light indicates that the connection box is operating normally. The blue LAN light on the NBN box keeps flashing continuosly. To open it, gently prise the bottom of the cover away from the two clips holding it in place at the bottom of the unit and then lift the cover upwards. Wait about 10 seconds, and then power on the NBN black box. If there is still no power light, contact Tomi Technical Support on 1300 655 982. The light will change back to blue if connected to a 100 Mbps port. 29-07-2019 10:13 AM. The four lights on the nbn box are blue but sometimes one is red. If you liked this item, please rate it up on Steam Workshop page. Once lifted, the Connection Box will be partially covered by casing, but you will still be able to see the status lights and access the ports as shown below. The lights don't flash quickly. Next Step Step 3. Please call us on 1300 847 201 for assistance. I turned it off at the wall and restarted it but now the FTTC device won't seem to connect at all. I've had NBN in my home for a few months now but I came home to the internet being sluggish. Pretty sure I have HFC. Technician's Assistant: Which lights are colored and/or blinking on your router? Yes. 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