The unique touches we bring to our collections help us standout from the rest of the High Street. The River Island app lets you access the best of the brand you love, anytime and anywhere. Aruba Brunei Morocco Sign … She mentioned that the item could be returned, as normal online purchases, for a full refund, if it was not suitable. Mexico Jamaica Herzegovina If we have processed an exchange for you, any refunds due will be handled in store though our till, Uncollected Orders (store order or click & collect). If you do not have your receipt or returns note we will only be able to provide you with a Refund Card to the value of the item’s current selling price. Macedonia, The Former Yugoslav Republic Of Peru How do I return an item/order? Saudi Arabia Step 5: You’re done! If you used our click & collect option online, we will process the refund automatically to the original payment method you used to place the order. Returning and exchanging In-store purchases, Step 1: Take your items along with your receipt to one of our stores. Finland Malaysia Step 5: You are done! Nigeria Czech Republic Amount to pay: {{model.ReturnsPortalPaymentModel.AmountTwoDecimalPlaces}} GBP. Follow us GET THE RIVER ISLAND APP; Search. Hong Kong Follow us GET THE RIVER ISLAND APP; Search € 0,00; Brexit information | Find out more Home. Size guide size UK 6 8 10 12 14 16 18 … Your package can be returned via your local postal service. Contact Us. Returned items bought as part of a multi-buy offer will be exchanged or refunded at the original price paid. It is important to keep your Certificate of Posting in a safe place as it will contain a unique reference number. Step 4: Arrange delivery with the local postal service. Belarus My order shows as delivered but I haven’t received it On your order, you’ll be able to see your order’s full tracking history including the time and date of the delivery of your parcel and a ‘View tracking details’ link that will take you to our courier’s website for more tracking details. Follow us GET THE RIVER ISLAND APP; ... For store returns, refunds will be processed using the original payment method. Bangladesh It took … If you are a UK customer, you can return your order for FREE using the River Island Parcel Collection Service. Please note that the Parcel Collection Service is free, but we are unable to pre-arrange specific time slots. South Step 1: Take your items along with your returns note to one of our stores Our in-store return or exchange service is available in the following locations: Free shipping. ... For full details of how to make a return, please view our Returns information. Returns/refunds. Always make sure that you obtain a receipt when the courier collects your parcel. Can't find what you're looking for? This item is already in your return list. Discover River Island at ASOS. Anguilla United States If you’re in Ireland or anywhere else, you can carry on posting returns back to us in the UK via the method of your choice. Step 4: Select your preferred carrier service or use the pre-printed Royal Mail returns label, this can be found on your returns note, Step 5: You’re done! Want more? Poland New Zealand Securely repack the items and include the completed returns note. Costa Rica Want … Search River Island. Free returns. If you are returning a UK order and using an RI returns label, Carrier label or QR Code, we aim to process your return and issue your refund within 10 days of drop off. $0.00; Free US shipping* spend $100+ for Standard Home. *Purchases made between 1st- 20th November which are subject to our extended Christmas returns policy will be refunded to a River Island gift card. Trinidad and Tobago How can we help. How can we help. Follow us GET THE RIVER ISLAND APP; Search. If you are returning a UK order and using an RI collection service, we aim to process your return and issue your refund within 10 days of pick up. Look at ASOS returns river island. Love River Island. (Trousers were €60 and top was €55). When will I receive my refund? Slovakia Turkey You can return the products both in stores directly or request online and send it through a carrier. Thailand By placing this return order you agree that you have checked the above information and that it is valid to the best of your knowledge. Tunisia The products were very poor quality material. Austria With just a few taps, you’ll have the hottest new styles on their way to you, on the day of your choice. France Frequently asked questions. Read our full returns policy … Place Order. … Greece All refunds will be processed to your original payment method. Iceland Panama Venezuela If you return your order to an RI store in the UK or Republic of Ireland, we will process your return and issue your refund whilst you are in our store. Russian Federation Properly defined it excludes shoals between seasonally varying flows and may exclude semi-coastal islands such as in deltas. Belgium Follow us GET THE RIVER ISLAND APP; Search. It’s easy, return your package via your nearest post office for a refund. The courier will bring a label to attach to your parcel, but you will also receive a label that you may want to print and attach to your parcel in advance. How do I exchange an item? There will likely be an international customs declaration form to complete when you take your parcel to your local postal service. Azerbaijan If you are returning from the Republic of Ireland or Internationally, we aim to process your return and issue a refund within 7 days of the parcel arriving at our distribution centre. Our in-store team will process the return or exchange for you. Chile If we have processed an exchange for you, any refunds due will be handled in store though our till. There’s a problem with my order Can I cancel or amend my order? I’ve made a return but not received a full refund; How do I return items from an order without a returns … A river island is any exposed land surrounded by river water. Singapore Shop our range of River Island clothes, shoes and accessories. I purchased a pair of men's trousers online, in the store, with the help of the shop Assistant as the store did not have the item in the store. Please select the country you would like to return from. Oman We will provide you with a postal label, which you can attach to your package and take to any post office. Ireland, Republic Of This can be found by peeling back your address label located on the front of your parcel. When will I receive my refund? Slovenia With over 60 years of fashion retailing experience, River Island is one of the most well-known and loved brands on the High Street. At River Island we are renowned for our stylish, affordable fashion. Georgia When I wanted to return and googled the website, it said that ROI returns are free. Kuwait If for any reason we do not receive your parcel or you have a query about your refund, you should quote this number in all communication with us - without this information we cannot refund you. Macao Liechtenstein Frequently Asked Questions. Payment. Bahamas We pride ourselves on our stylish, affordable fashion. Shop online at your favourite high street store. With over 60 years of fashion retailing experience, River Island is one of the most well-known and loved brands on the British High Street. Japan If your local River Island store is temporarily closed, you can return your order via Royal Mail or you can use any of our other return services. Can't find what you're looking for? Please review the outstanding balance below and click Procced to payment to complete the transaction. Belize Our in-store returns or exchange service is available in the following countries: Step 2: Processing your return or exchange in store. The unique touches we bring to our collections help us standout from the rest of the High Street. Christmas returns policy Christmas gifts purchased online or in store from November 1st can be returned after the 28 day returns window for an exchange or return to a refund card. India Lithuania River Island returns: In case you are not happy with the products you purchase, feel free to return. More Island perks: Have I been charged twice? You can return back the products within 28 days after you buy with the proof of purchase. We will email you as soon as we have issued your refund. If any of the information is incorrect, please use the edit buttons to make amendments before continuing. Frequently asked questions. Nascent … Croatia Korea Our in-store return or exchange service is available in the following locations: We are currently unable to accept returns to any other international store locations or exchange online orders in our Republic of Ireland stores, we’re so sorry for any inconvenience caused. Mauritius Paraguay Netherlands Love fashion. Dominica Find your style and dress to impress with our River Island women's clothing collection. Romania Taiwan If you do not have the original credit or debit card, then your refund will be issued onto a River Island Refund Card. Jordan Please bear in mind that orders purchased in Northern Ireland stores can’t be returned to ROI stores and vice versa. Don’t worry if you don’t have your returns note, simply enclose a printed copy of your despatch confirmation email or a written note of the order number with your item as we will need this to process the return at our distribution centre. Find your style and dress to impress with our River Island women's clothing collection. Jersey Step 4: Simply click here to arrange a pickup through Hermes Courier Collection. New Arrivals. Get more for less – 25% at River Island today! Send us your parcel and wait for your refund. Dominican Republic Select your country: Indonesia Your refund will be visible on your statement between 1 and 10 days after it has been processed, in line with the processing lead times of your payment provider. Seychelles Egypt Search. Bahrain Don’t worry if you don’t have your returns note, simply enclose a printed copy of your despatch confirmation email or a written note of the order number with your item(s) as we will need this to process the return at our distribution centre. Antigua And Barbuda Popular questions. Order before . Shop from gorgeous dresses to our distinctive shoes and boots. Step 1: Take your items along with your returns note to one of our stores. Follow us GET THE RIVER ISLAND APP; Search. Martinique ... With over 60 years of fashion retailing experience, River Island is one of the most well-known and loved brands on the High Street. You will need to visit our returns portal to print off a shipping label. Orders placed online using Klarna Pay in 3 are not eligible for an exchange or Refund Card in store. Close € Standard delivery available | Find out more Brexit information | find out more Subscribe to our newsletter Continue Search River Island. Send us your parcel, obtain proof of postage and wait for your refund. If you still need further assistance, please contact us. Your package will be tracked. Puerto Rico River Island has collected 334 reviews with an average score of 3.56. Guernsey Estonia Measured from the date you receive the box to the date you hand it back to a returns partner. Montenegro Don’t worry if you don’t have your returns note, simply show your despatch confirmation email in store as proof of purchase. Sweden Denmark There are 214 customers that River Island, rating them as good. Montserrat Trousers. The returns process is ridiculous, first you have to go in find your order get the product code description size price etc and manually enter these details, this should be a tick next to the item you want to return. Vietnam. Please retain the proof of posting for reference. Latvia Please retain the certificate of postage for reference. Shop for the latest range of dresses, t-shirts, jeans and accessories available from River Island. The item did not fit and so I returned it, via mail, at my own cost, using their labels etc. Don’t worry, if your local store has had to close, you will have an additional 14 days from the date your store reopens. Germany Returns/Refunds. How do I return an item/order? We hope you’ll love every River Island purchase, but if you ever need to return an item you can do so within 28 days of receipt. Don’t worry if you don’t have your return note, simply enclose a printed copy of your despatch confirmation email or a written note of the order number with your item(s) as we will need this to process the return at our distribution centre. For International returns it can usually take up to 28 business days (excluding weekends and public holidays) for us to receive your return depending on your location and which postal service you use, please only contact us after this period has elapsed Once we've processed your return, we'll drop you an email to let you know. Australia Step 5: You’re done! Contact Us. If you placed an order using our store order service in store or click & collect option online and cannot collect within 14 days, we will send the order back to our distribution centre and issue a full refund. Philippines For full details of how to make a return, please view our Returns information However, the return cost me €11. Frequently asked questions. How can we help. Your package can be returned via your local postage service. Portugal Frequently asked questions. Islands How can we help. women SPRING FORWARD. Ukraine Please select your country and preferred language: The field isn't valid, please enter an email address. Guadeloupe The field isn't valid, please use numbers and letters only. Search River Island ... for us to receive your return depending on your location and which postal service you use, please only contact us after this period has elapsed Once we've processed your return, we'll drop you an email to let you … We hope you’re really happy with your River Island purchase. € 0.00; Brexit information | find out more Home. Search River Island. Your returns note can be found by peeling back your address label located on the front of your parcel. If not, follow this link and you’ll find everything you need to know about returns and exchanges. Moldova, Republic of Once your order is dispatched we’ll email you instructions for making a return. How do I return an item/order? Turks and Caicos Islands How can we help. We hope you’re really happy with your River Island purchase. Cyprus We will provide you will a postal label, which you can attach to your package and take to any post office. The service is most suited to our home-based customers as you will need to be available on your specified collection day or time slot. Bermuda To process your return request, we need the following information: Please enter details of the order item you wish to return. If you’re in Ireland, you can return to stores free of charge with an extra 14 days to return your item(s) from the date your local store re-opens. Once we have completed the return or exchange in store, you will receive a receipt confirming your return or exchange has been processed. Step 3: Confirmation of the return or exchange. Search. Serbia 100 day returns period. Usually takes 2 business days.Just . 5AM Monday for delivery to a US home address. Bulgaria Barbados At River Island we are renowned for our stylish, affordable fashion. Check out the most recent, valid discount codes for April 2021. Love River Island. Returns, product quality and pricing I recently ordered a top and trousers from River Island. If your local River Island store is temporarily closed, you can return your order via one of our other return services. Returns/refunds ... How do I return an item/order? Brexit Where is my order? Hungary Spain Pakistan If your local River Island store is temporarily closed, you can return your order via Royal Mail or you can use any of our other return services. Can't find what you're looking for? There will be an international customs declaration form to complete at your local postal office and a cost to return your items. Don’t worry if you don’t have your return note, simply enclose a printed copy of your despatch confirmation email or a written note of the order number with your item as we will need this to process the return at our distribution centre. Kyrgyzstan $0.00; Free US shipping* spend $100+ for Standard Home. If any of the information is incorrect, please use the edit buttons to make amendments before continuing. Remember to enter the reason for the return. No need to look elsewhere, with must have fashion for men, women and kids, all in one place! French Guiana China Gibraltar Kazakhstan Simply click the link and follow the instructions on the portal to complete the returns process. Step 2: Processing your return or exchange in-store. ... Tell us how River Island made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. How do I return an … Shop online at your favourite high street store. Sign … And you will get … Follow us GET THE RIVER ISLAND APP; Search. Please ensure you have your original receipt or returns note when returning items that are faulty or damaged. Vatican City Andorra Your payment was successful, click continue to complete your order. $11.99.Note: all items in the order must qualify for the service. The field isn't valid, please use numbers only. Malta Red wide leg side stripe trousers ... We hope you’ll love every River Island purchase, but if you ever need to return an item you can do so within 28 days of receipt. Argentina United Arab Emirates Find the latest clothing trends at River Island as well as the latest girls and boys clothes collection. Italy If you would like to return an online purchase please refer to our policy and guidelines below. South Africa Norway FAQs Returns/Refunds. Returns/refunds ... How do I return an item/order? £0.00; Welcoming you back to our stores Home. ... United States. Shop from gorgeous dresses to our distinctive shoes and boots. Please note - River Island do not cover the cost of international returns. For full details of how to make a return, please view our Returns information. This includes Royal Mail, Collect+, ASDA or Hermes ParcelShop. Step 4: Arrange a pickup through our International Returns service. £0.00; Welcoming you back to our stores Home. They believe in spreading the joy of fashion and celebrating what makes people and their personal style unique. Mayotte Then you have to add the item and then add on other item till everything is listed. Send us your parcel, obtain proof of postage, and wait for your refund. 43 reviews for River Island, 1.4 stars: 'Shocking refund policy! Faroe Islands If you are returning from the Republic of Ireland or Internationally, we aim to process your return and issue a refund within 7 days of the parcel arriving at our returns centre. Follow us GET THE RIVER ISLAND APP; Search. These islands result from changes in the course of a river. Love fashion. Algeria Men. River Island is still taking online orders but can't guarantee when they will be delivered Credit: River Island. ... “ Shocking'returns policy'.I purchased a pair of blue jeans just before Covid19 lockdown.I realised quickly that I had already an identical pair and … Your refund will be visible on your statement between 1 and 10 days after it has been processed, in line with the processing lead times of your payment provider. Follow us GET THE RIVER ISLAND APP; Search. With over 60 years of fashion retailing experience, River Island is one of the most well-known and loved brands on the High Street. Our customers can always rely on us to pick up everything they need … Send us your parcel and wait for your refund. Coats & jackets ... We hope you’ll love every River Island purchase, but if you ever need to return an item you can do so within 28 days of receipt. £0.00; Welcoming you back to our stores Home. Discover River Island at ASOS. Please review the outstanding balance below and click Procced to payment to complete the transaction. $0.00; Free US shipping* spend $100+ for Standard Home. Want more? € 0.00; Brexit information | find out more Home. Returns/refunds ... How do I return an item/order? Cayman Frequently asked questions. If you used our store order service in store, we will process the refund onto a digital Refund Card and send it to the email address you used to place the order. Maldives For more info, read our Privacy Notice, Standard delivery available | Find out more, Mini Sweats & Bottoms: 2 for £22 / 3 for £30, Older Sweats & Bottoms: 2 For £25 / 3 For £35, For faulty items return via store or postal/carrier services, United Kingdom (excluding our Jersey and Isle of Man stores). Switzerland Qatar Cape Verde For International returns it can usually take up to 28 business days (excluding weekends and public holidays) for us to receive your return depending on your location and which postal service you use, please only contact us after this period has elapsed Once we've processed your return, we'll drop you an email to let you know. If not, follow this link and you’ll find everything you need to know about returns and exchanges. Colombia Find the latest clothing trends at River Island as well as the latest girls and boys clothes collection. In case you return through a carrier, then after the successful return, you will be notified through email. Albania Canada We hope you’re really happy with your River Island purchase. To pre-arrange specific time slots then your refund credit or debit Card then!, using their labels etc store, you will receive an email or paper receipt to one our. 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